RMI Regulatory Compliance

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Consumer complaints

We’ve been representing the retail motor industry for more than 100 years.

Support your business:

The RMI does facilitation of a business-to-business complaint where both parties are RMI members, with a complaint resolution rate in excess of 95%.

Should you have a complaint, please contact one of our friendly Consumer complaint officers:

RegionConsumer complaint officers: E-mail
Eastern Cape / Border  Eckhardt Oelofseeckhardt.oelofse@rmi.org.za
Western CapeDeon Rademeyerdeon.rademeyer@rmi.org.za
Free State / Northern CapeMarie Ellismarie.ellis@rmi.org.za
Central regionNatasha Sewsunkernatasha.sewsunker@rmi.org.za
KwaZulu NatalRobin NaidooRobin.Naidoo@rmi.org.za